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Operational Intelligence Platform

The problem isn't your tools.
Es que ninguna se habla con la otra.

FrameLayer agrega una capa de inteligencia artificial sobre los sistemas que ya usas: integramos esas fuentes dispersas en una sola pizarra de KPIs — sin reemplazar lo que ya funciona — y sumamos un agente ejecutivo and agents that converse with your operations, plus automations. What was manual is now automatic.

1
Platform
centralizada
24/7
Disponibilidad
operativa
Workflows
automatizables
+50
Integraciones
disponibles
360°
Operational
vision
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00 / Thesis

The problem isn't your tools. Es que ninguna se habla.

Your operations live in emails, spreadsheets, scattered dashboards and ten programs that don't know each other. To answer something basic — which area was most critical this week? — someone cross-references reports by hand. That reconciliation costs hours, and it's paid for with decisions made late.

La postura

FrameLayer agrega una capa de IA sobre los sistemas que ya operas: integramos esas fuentes dispersas en una sola pizarra de KPIs — sin reemplazar lo que ya funciona — y sumamos un agente ejecutivo plus agents that converse with your operations, alongside automations. What was manual is now automatic.

Fuentes dispersas
→ Una sola pizarra
Manual reconciliation
→ Tiempo real
Reportes y consultas
→ Lenguaje llano
Late decisions
→ Action sub-segundo
01 / Platform de datos

Todas tus fuentes, normalizadas en una sola pizarra.

FrameLayer is technology-agnostic: if the source has an API, sends emails or exports CSVs, we integrate it. We extract data from each platform, normalize it into a common Data Core, enrich it with cross-correlations and expose it as live KPIs.

📊GPS / Telemetry
🚨Alarmas
🎥Video / VMS
🔓Control de acceso
🏢ERP
📗Excel / CSV
📋CRM
📧Correo
FrameLayer · Data Core

No reemplazamos lo que ya opera. Lo integramos.

Pizarra · en vivo
18
Eventos activos
+4 vs turno
94%
Cumplimiento SLA
+6% vs ayer
8/8
Online sources
100% uptime
3
Anomalies
marcadas
02 / Agents

Una familia de agentes que opera contigo.

Ask in plain language; receive answers anchored in your live data — with reports, charts and voice notes when they help. MAIO is the agent that talks to your operations; around it there's a variety of agents for each channel and each task.

MAIO · Ejecutivo
online
How are we doing today?
18 active events: 3 access, 7 cameras without signal and 8 alarms. Shift SLA: 94%. Shall I show you the weekly trend?
Yes, show me the chart.
Events · last 7 days
LMMJVSD
Pico el viernes (18). Tendencia a la baja el fin de semana.
Message
📊
Agents ejecutivos
For management: data-driven decisions
MAIO · habla con tus datosReportes y chartsAlertas por umbralTrend analysis
🎙️
Agents operativos
En el frente: atienden y ejecutan 24/7
Voz · contesta y llamaWhatsApp · agenda y cobraTelegram · modera gruposServicio multilingüe
AI automation
De fondo: el trabajo repetitivo, solo
Captura y registroReconciliation and paymentsReminders and summariesEscalamiento por SLA
03 / Automation + R&D

If your operations need it, lo construimos.

FrameLayer is an AI research and development house. Beyond the platform and agents, we design and build custom systems — always with an AI-first approach, on cloud infrastructure, with audit by design.

🔗

Autonomous workflows

Background operators that absorb the long tail of work: payment links, reconciliation, reminders, daily summaries, SLA-based escalation.

🧱

Platforms y CRMs a medida

Backends, multi-tenant dashboards, native iOS/Android apps, RBAC, SSO authentication and complete auditing.

🔌

Integraciones

REST · GraphQL · SMTP · MQTT · SOAP · protocolos propietarios. Conectamos lo que ya tienes, sea cual sea.

Edge y tiempo real

Sub-second pipelines over alarm, voice and event buses — noise suppression, signal correlation and action where policy permits.

04 / Posibilidades

Examples of what your operations puede hacer.

We don't sell a single closed product: we compose these pieces according to your area and reality.

🎙️
Agente de voz

Answers the phone, 24/7

Un agente de voz atiende cada llamada, identifica a quien llama contra tus datos, resuelve la solicitud de extremo a extremo y escala a un humano solo cuando hace falta.

Voz · 24/7 · multilingüe
💬
WhatsApp

Agenda, cobra y responde

A WhatsApp Business agent schedules appointments, generates payment links, responds with context anchored in your systems and audits every conversation.

WhatsApp · pagos · agenda
✈️
Telegram · Grupos

Opera y modera tus grupos

Agents that control and moderate WhatsApp and Telegram groups: they register what matters on the platform, apply rules, respond and maintain order without manual intervention.

Telegram · WhatsApp · moderation
📋
Pizarra operativa

Unifica fuentes dispersas

Integrates GPS, alarms, video, ERP and spreadsheets in a single live KPI dashboard, with an engine that correlates signals across sources that previously didn't talk to each other.

Data Core · KPIs · correlation
Tiempo real

Triaje de alarmas sub-segundo

Over the alarm and event bus: suppresses false positives, correlates signals and escalates only what survives the filter — to the right human, with full context.

Edge · <1s · anomaly
🌐
Alcance global

Servicio a nivel mundial

The same operation serves customers in any country and in their language — multilingual agents, 24/7, on all channels, without adding staff.

Global · multilingüe · 24/7
05 / Alcance

Industry-agnostic by design.

Agents change shape — a clinical one reads patient histories, a banking one reads transactions — but the architecture, audit posture and engineering discipline are constants.

🏦

Banca y finanzas

Operations centers, ATM monitoring, fraud triage, executive intelligence.

Production
🏥

Healthcare and clinics

Clinical history, double-booking-free scheduling, patient self-service, billing.

Production
🎓

Education

Multi-tenant LMS, teacher support, parent communication, academic reporting.

Production
🚛

Logistics y flota

Rastreo, despacho, ciclo de evento atado a SLA, apps al conductor, seguridad vial.

Listo
🛒

Retail y comercio

Cross-store inventory, customer concierge, after-sales, loyalty.

Listo
🏨

Hospitalidad

Reservations, multilingual guest agents, operational panels, dynamic pricing.

Listo
🛡️

Security y SOC

Alarm triage, false positive suppression at the edge, behavioral anomaly.

Tiempo real
🏛️

Public sector

Citizen services, internal workflow consolidation, audit-grade records.

LATAM
06 / Contact

Un proyecto empieza con una conversation.

We are selective with what we accept and personally respond to every inquiry. The first conversation is on us.

Write us
Practice
Quito · Guayaquil · LATAM regional
What we do
Platforms de datos · Agents IA · CRMs · Automation